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Phoenix Hotel Bergneustadt, Bergneustadt

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From98US$ /night
Check-in
06Mar2025Select date
Check-out
07Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Am Raeschen 2, Bergneustadt, Germany
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Single Room
Max:
1 person
18 m² 
Bed options:
1 Single bed
Shower
Heating
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King Room
Max:
2 persons
20 m² 
Bed options:
1 King Size Bed
Shower
Heating
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King Room
Max:
2 persons
20 m² 
Bed options:
1 King Size Bed
Garden view
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Bergneustadt3000 ft
Airports
Koln/Bonn (CGN) 36.0 mi
Dortmund (DTM) 49.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Locker room
  • Elevator
  • Vending machines

Sports & Fitness

  • Fitness center
  • Hiking
  • Cycling
  • Pool tables
  • Table tennis

Services

  • Paid airport shuttle
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Board games
  • Children's play area

Spa & Leisure

  • Indoor swimming pool
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Steam room
  • Massage

Room features

  • Heating
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Ironing facilities

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Am Raeschen 2, Bergneustadt, Germany
Map view
Am Raeschen 2, Bergneustadt, Germany
Nearby
St. Matthias
1700 ft
GemeindeCentrum Hackenberg
1700 ft
Evangelisch-Freikirchliche Gemeinde
1700 ft
Restaurants
Restaurant Rustika
5200 ft
Koelner Str. 167

Reviews and Ratings

Feedback from previous guests about their experience.
90%
liked the hotel and would stay again
Stunning hilltop views
Warm and accommodating staff
Rooms could be warmer
Limited breakfast options
9.0/10
Perfect
Rooms
8.8
Location
10.0
Service
8.8
Dining
7.5
Guest reviews
9.0/10
based on 45 reviews
8.3
8.3/10based on 821 reviews
Margaret
United States of America, January  2025
9.8/10

I had a wonderful stay at the hotel, thanks to its impressive hilltop views that made every moment special. The wellness area was absolutely well-maintained, perfect for unwinding after a day of exploring. The breakfast options were rich and varied, which definitely set a positive tone for each day. While the dinner buffet was delicious, the service in the restaurant was particularly notable for its attentiveness. Overall, it was an enjoyable experience, but I wish there were more outdoor dining options to take full advantage of the beautiful scenery.

Rooms
9.0
The rooms were spacious and well-equipped, comfortably accommodating my family. We felt very much at home during our stay.
Service
9.0
The service throughout my stay was exceptional, with staff always ready to accommodate any requests I had. Their friendly demeanor truly made a difference.
Location
10.0
The unique location on a hill provided breathtaking views, making it a perfect escape for those looking to relax while enjoying nature.
Dining
8.0
The breakfast offerings were generous and satisfying, while the dinner buffet stood out with rich flavors. It was evident that there was a strong focus on quality.
Facilities
9.0
The wellness area, including the pool and saunas, provided a fantastic space to unwind, and everything was well-maintained.
Mary
United States of America, January  2025
8.2/10

My stay at the hotel offered impressive hilltop views and a well-maintained wellness area that truly allowed for relaxation. The staff was accommodating, and I particularly enjoyed the rich breakfast options. However, the dinner buffet could have had more variety, and I felt the rooms, while spacious, could have benefited from better temperature control. Overall, it was a pleasant experience with good value for money.

Rooms
7.0
The rooms were spacious and well-equipped, providing a comfortable stay, although the temperature was a bit warm for my liking.
Service
9.0
The service was attentive and responsive, especially during meal times, enhancing my overall dining experience.
Location
10.0
The hotel is uniquely positioned on a hill, which offers breathtaking views and easy access to nearby hiking trails.
Dining
7.0
The breakfast offerings were rich and varied, contributing positively to my mornings, but I found the dinner buffet could have been more diverse.
Facilities
8.0
The wellness area was well-maintained and provided a welcome space for relaxation, alongside options like e-bike rentals for exploring the area.
Samuel
United States of America, January  2025
9.2/10

I had a wonderful stay at this hotel with its stunning hilltop views and spacious family rooms. The friendly, accommodating staff made my experience even better, and I loved the well-maintained wellness area. However, while the breakfast options were rich, I wish there were more variety. Also, I felt the dinner buffet could use a bit more flair. Overall, a solid choice for families, but there's room for improvement in dining.

Rooms
9.0
The spacious family rooms were perfect for us, providing plenty of space to relax comfortably together.
Service
9.0
The staff stood out for their friendliness and attentiveness, making us feel valued throughout our stay.
Location
10.0
Located on a picturesque hill, the views from our room were simply breathtaking and made our stay memorable.
Dining
7.0
The breakfast was rich and varied, but I found the dinner buffet somewhat lacking in creativity.
Facilities
9.0
The wellness area, with its pool and saunas, was incredibly well-maintained and provided a great place to unwind.
Lois
United States of America, December  2024
8.4/10

I had a wonderful stay at this hotel! The hilltop location offers stunning views, and the wellness area was a perfect place to unwind. The breakfast was rich and varied, making mornings enjoyable. However, I felt that the dining options for dinner, while good, could use a bit more variety. Overall, it’s a great place for families and outdoor enthusiasts.

Rooms
9.0
The family rooms are spacious and well-equipped, making them comfortable for our stay.
Service
9.0
The staff were very accommodating, always willing to help with any requests we had.
Location
10.0
The hotel's unique hilltop location provided impressive views and easy access to nearby hiking trails.
Dining
8.0
Breakfast was rich with a variety of options. The dinner buffet was tasty, but a bit more variety would be nice.
Facilities
9.0
The wellness area was well-maintained and provided a relaxing space, which I really appreciated.
Tony
United States of America, December  2024
8.0/10

I had a wonderful stay at this hotel, primarily due to its stunning hilltop views and the spacious family-friendly amenities. The wellness area was exceptional, and I loved the breakfast variety. However, I did find the dining options could improve slightly. Overall, it was a fantastic experience, and I felt it offered great value for money.

Rooms
9.0
The family rooms were spacious and well-equipped, making our stay very comfortable.
Service
9.0
The service was attentive and very accommodating, especially during meals, which made dining enjoyable.
Location
10.0
The hotel's hilltop location offered breathtaking views and easy access to hiking trails.
Dining
8.0
The breakfast options were rich and varied, and the dinner buffet was flavorful and generous in portion sizes.
Facilities
9.0
The wellness area, including the swimming pool and saunas, was well-maintained and provided a perfect spot for relaxation.
Megan
United States of America, December  2024
8.8/10

The hotel offers stunning views thanks to its hilltop position, and I was impressed with the variety of breakfast options available every morning. The wellness area, especially the pool, was a great spot to unwind, and the staff was always eager to help. However, I felt that the dining options could be improved with more variety at dinner. Overall, it’s a great place, but the food could elevate the experience further.

Rooms
9.0
The family room I stayed in was spacious and well-equipped, making it quite comfortable for my family.
Service
9.0
The service was excellent, with attentive staff ready to assist with any requests.
Location
10.0
The hotel's hilltop location provided breathtaking views and easy access to hiking trails.
Dining
7.0
Breakfast was rich and varied, but I wish there were more dinner choices available.
Facilities
9.0
The wellness area was well-maintained and very relaxing, particularly the pool.
William
United States of America, November  2024
9.6/10

My stay at the hotel was quite enjoyable, highlighted by stunning views and a friendly atmosphere, making it a pleasant getaway. The wellness area and breakfast options stood out as definite highlights, providing both relaxation and a great start to the day. However, the dining experience lacked a bit of variety, and I felt like there was a missed opportunity for earlier pool access. Overall, a good value for a family-friendly hotel with convenient amenities.

Rooms
9.0
The family room was spacious, accommodating us comfortably during our stay. It met all our needs effectively.
Service
8.0
The service in the restaurant was responsive and attentive, enhancing our dining experience significantly.
Location
10.0
The hotel's hilltop location provided impressive views and easy access to nearby hiking trails, which we loved exploring.
Dining
7.0
The quality of the dinner buffet was excellent, but I wished for more breakfast variety to start the day.
Facilities
9.0
The wellness area, including the pool and saunas, was well-maintained and offered a great spot for relaxation.
Michael
United States of America, October  2024
9.8/10

I had a delightfully relaxing stay at this hilltop hotel, where the views from my room were absolutely stunning and truly heightened my experience. The staff were warm and accommodating, always ready to help with anything I needed. I especially loved the variety at breakfast and the quality of the dinner buffet. On the downside, I found the rooms a bit warmer than I would like during my summer stay, but overall, I felt it was great value for money considering the amenities offered.

Rooms
8.0
The rooms were spacious, well-equipped, and boasted impressive hilltop views, making my stay quite enjoyable.
Service
9.0
Service throughout my stay was fantastic; the staff went above and beyond to ensure I had what I needed, especially during meals.
Location
10.0
The hotel is situated on a beautiful hill, offering easy access to hiking trails and nature. It was definitely one of the highlights of my trip.
Dining
9.0
Dining was a pleasure with rich breakfast options and a dinner buffet that had generous food portions and great flavors.
Facilities
9.0
The wellness area was well-maintained with a lovely swimming pool and saunas that really helped me relax after a day of hiking.
Stunning hilltop views
Rooms could be warmer
Josh
United States of America, October  2024
9.2/10

I truly enjoyed my stay at this hotel, primarily for its breathtaking hilltop views and the well-maintained wellness area. The friendly staff went above and beyond to ensure a pleasant experience, and the variety of breakfast options added a delightful touch to my mornings. However, the dining experience during dinner could have been richer in flavors, which left a bit to be desired.

Rooms
9.0
The family rooms were spacious and well-equipped, making it comfortable for my family during our stay.
Service
9.0
The staff was consistently friendly and accommodating, which greatly enhanced our experience.
Location
10.0
The hotel's unique hilltop location provided stunning views and easy access to nearby hiking trails.
Dining
7.0
The breakfast offerings were rich and varied, providing a good start to the day, though the dinner buffet could improve in quality.
Facilities
8.0
The swimming pool and wellness area were well-maintained, making them perfect spots to unwind.
William
United States of America, September  2024
9.0/10

My stay at this hotel was truly memorable, thanks to the breathtaking views from the hilltop location and the accommodating staff. The wellness area was a highlight, offering a relaxing escape, while the rich breakfast options fueled my days. I appreciated the ease of parking right at the entrance, but I did find the dinner buffet could use a bit more variety. Overall, it was a great experience with a few minor flaws.

Rooms
9.0
The rooms were spacious and well-equipped, offering a very comfortable stay.
Service
9.0
Staff were incredibly friendly and attentive, making me feel welcomed and well looked after.
Location
10.0
Perched on a hill, the hotel's location provided stunning views and easy access to nearby hiking trails.
Dining
8.0
The breakfast options were rich and varied, and the quality of the dinner buffet was commendable, though I wished for more options.
Facilities
9.0
The wellness area was well-maintained and a perfect spot to unwind after a day of exploring.
Art
United States of America, September  2024
8.6/10

I had a delightful stay at this hotel with its incredible hilltop views which were truly a highlight of my trip. The staff was exceptionally accommodating, making my experience even better. I particularly enjoyed the rich breakfast and the well-maintained wellness area. However, I found that the dining buffet could be improved in flavor and variety at times. Overall, it provided good value for money.

Rooms
9.0
The family room I stayed in was spacious and well-equipped, allowing us a comfortable experience during our visit.
Service
8.0
The service was attentive and responsive, especially during meals in the restaurant.
Location
10.0
The hotel's unique location on a hill provided breathtaking views and great access to nearby hiking trails.
Dining
7.0
The dinner buffet was rich and offered generous portions, although I'd wish for a bit more variety in some dishes.
Facilities
9.0
The wellness area was particularly well-maintained, and I enjoyed the option to rent e-bikes for exploration.
Michael
United States of America, September  2024
9.2/10

I truly enjoyed my stay, with stunning views from my room due to the hotel's hilltop location and the appealing wellness area that provided a great relaxation space. The generous breakfast options were a highlight, though I wish the dinner buffet had a few more unique offerings. Overall, the cleanliness and spacious family rooms made it a comfortable experience for my family, but I felt that the Wi-Fi being an additional charge was a bit disappointing.

Rooms
9.0
The family rooms were spacious and well-equipped, making it easy for us to settle in comfortably.
Service
9.0
The service was outstanding, with the staff being very accommodating and attentive, especially in the restaurant.
Location
10.0
The hotel's hilltop location offers breathtaking views and easy access to hiking trails, enhancing our overall experience.
Dining
7.0
Breakfast was rich and varied, but the dinner buffet could use more creativity in its offerings.
Facilities
9.0
The wellness area was well-maintained, and I particularly enjoyed the pool and saunas as a place to unwind.
Mary
United States of America, September  2024
9.4/10

I had a wonderful stay at this hotel with its stunning hilltop views and accommodating staff. The spacious family rooms were perfect for our needs, and I loved the rich breakfast options. However, the dining experience in the restaurant could use some improvement regarding service efficiency. Overall, the hotel offers great amenities and a family-friendly atmosphere but might need some fine-tuning in its dining service.

Rooms
9.0
The family rooms were spacious and well-equipped, making our stay very comfortable.
Service
7.0
While the staff was friendly and accommodating, the service in the restaurant was a bit slow at times.
Location
10.0
The hotel's unique hilltop location provides breathtaking views and is conveniently close to hiking trails.
Dining
8.0
The breakfast options were rich and varied, but the dinner buffet quality was superb with generous portions.
Facilities
9.0
The wellness area was well-maintained, and the option to rent e-bikes was a great touch for exploring the area.
Spacious family rooms
Slow restaurant service
Albert
United States of America, September  2024
8.4/10

My stay at this hotel was truly enjoyable! The stunning views from my room were a highlight, making it feel like a special getaway. The staff were very friendly and went out of their way to make my experience great. I also loved the rich breakfast options and the well-maintained wellness area, which provided a nice spot to relax. On the downside, it would have been nice if the pool opened earlier, and I did wish for a bit more variety in the dinner buffet. Overall, I felt I got great value for my stay.

Rooms
9.0
The rooms were clean and spacious, perfect for my family during our stay.
Service
10.0
The service was exceptional; the staff were attentive and accommodating to all my requests.
Location
10.0
Situated on a hill, the hotel offered impressive views and easy access to hiking areas.
Dining
7.0
Breakfast options were rich and varied, while the dinner buffet was tasty but could use a bit more selection.
Facilities
9.0
The wellness area was well-maintained and added a wonderful relaxation space to my stay.
Stunning views
Dinner buffet variety
Nancy
United States of America, August  2024
9.4/10

Staying at this hotel was a delightful experience! The stunning views and well-maintained wellness area made for a perfect escape. The breakfast options were diverse and satisfying, and the spacious family rooms provided comfort. However, I felt that some facilities could use minor improvements, and I wished for a bit more variety in the dining options.

Rooms
9.0
The family rooms were spacious and well-equipped, allowing plenty of room for us to relax comfortably during our stay.
Service
9.0
The staff was exceptionally friendly and went out of their way to accommodate our needs, making us feel valued throughout our stay.
Location
10.0
The hotel’s unique hilltop location offers breathtaking views and quick access to nearby hiking trails, which we truly appreciated.
Dining
7.0
Breakfast was a highlight with a rich variety of options, although I found the dinner buffet to be a bit lacking in creativity despite the generous portions.
Facilities
8.0
The wellness area, including the swimming pool and saunas, was exceptionally well-maintained, providing a perfect spot to unwind.
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Rooms and Guests2 Guests, 1 Room